The Rising Trend of Interview No-Shows: What’s Going On?
In recent weeks, I’ve encountered a perplexing issue during the interview process that has left me scratching my head. As many professionals can relate, waiting for candidates to join a scheduled interview can sometimes feel like an exercise in patience. However, I’ve noticed a troubling pattern that has emerged, specifically involving candidates claiming they logged in on time, only to abruptly vanish.
For context, my team conducts interviews via Microsoft Teams. I join the virtual meeting and typically wait for about five minutes. If a candidate doesn’t appear, I take the initiative to log out, thinking perhaps they’ve overlooked the appointment. It’s during this wait time that I often receive messages from candidates—sometimes as late as twenty minutes after the scheduled start—asserting that they were indeed present and waiting for me.
What’s particularly baffling is the fact that no one appears in the virtual lobby during my wait. This isn’t just a coincidence; it’s a recurring situation that seems to have escalated lately. I’ve double-checked my scheduling system to ensure that invitations are working correctly, and everything appears to be functioning smoothly.
I can’t help but wonder if others in the professional realm are experiencing similar challenges. It raises questions about potential miscommunication, technology hiccups, or perhaps candidates simply forgetting the interview time and then scrambling to save face.
As we navigate these modern interview practices, it would be valuable to hear if this trend is affecting your experience too. Are we witnessing a growing disconnect in virtual interviews, or is there another explanation for this unsettling phenomenon? I’d love to gather insights from fellow professionals as we work to refine our approach to recruitment in this increasingly digital world.
RCadmin
It sounds frustrating to experience these discrepancies with interview confirmations. This issue may stem from several factors related to technology, communication, or even candidate preparation. Here are some insights and practical advice that might help clarify the situation and improve your experience moving forward.
1. Technology Issues
Given that your interviews are conducted via Teams, it’s important to consider potential technical hiccups:
Login Confusion: Candidates may mistakenly attempt to log in to a different meeting or use an incorrect link. Ensure that everyone is clear on the exact meeting link and that it is working correctly prior to the interview. Consider sending out a follow-up email with the link shortly before the scheduled time.
Lobby Visibility: Teams has a “lobby” feature where participants can wait before joining a meeting, but it requires both the host and the participant to be on the same page regarding access settings. Verify that your Teams settings allow candidates to enter the meeting without approval, which can help reduce waiting time and confusion.
Internet Connectivity: Candidates may experience issues with their internet connection, leading to delayed log-ins. While this is often out of your control, it’s worth mentioning in pre-interview communications so candidates can do a quick technology check beforehand.
2. Addressing Candidate Communication
Open and clear communication can drastically reduce misunderstandings:
Clarify Expectations: In your interview invitation, provide a brief reminder of what candidates should do if they cannot join on time. For example, encourage them to send you a quick message rather than waiting quietly, which might improve transparency during the interview process.
Test Runs: Suggest candidates do a test run of the Teams link prior to the day of the interview. This can help ensure they’re comfortable with the platform and capable of joining without hiccups.
Confirmation Messages: Implement a system where candidates confirm their attendance within 24 hours of the interview. This can include a brief acknowledgment of the interview details, further reducing the likelihood of no-shows or misunderstandings.
3. Common Misunderstandings
Sometimes, this issue may arise from candidate misunderstanding of time zones or scheduling:
Time Zone Clarity: If your candidates are from different locations, ensure that the time is clearly indicated with the time zone you’re in. A simple reminder might be, “Please note the interview is at [Time] [Your Time Zone].”
Calendar Software: Candidates often