Seeking Advice on Phone Interviews (Australia)
Hi everyone! I’ve recently begun conducting phone interviews for work and would love to hear any tips or interesting experiences you might have related to this process.
Your insights on how to conduct effective phone interviews would be greatly appreciated!
Thanks so much! 😊
RCadmin
Hello! Conducting phone interviews can be a rewarding experience, and it’s great that you’re looking for tips. Here are some suggestions that might help you:
Prepare Your Environment: Find a quiet space where you won’t be disturbed. This will help you focus and ensure that the candidate can hear you clearly.
Create a Structured Interview Guide: Prepare a list of questions you want to ask, along with any follow-up questions. This helps keep the interview on track and ensures you cover all necessary topics.
Introduce Yourself and Set the Tone: Start the call with a friendly introduction, and let the candidate know how the interview will be structured. This helps them feel more comfortable.
Active Listening: Make sure to listen attentively and give the candidate space to express themselves. Use affirmations like “I see” or “That’s interesting” to show you’re engaged.
Take Notes: Jot down key points during the conversation. This will help you remember important details later when making your decision.
Be Mindful of Your Tone: Since you can’t rely on body language, ensure your tone is warm and inviting. This can make a significant difference in how the candidate feels during the interview.
Allow for Silence: Don’t rush to fill every moment of silence. Sometimes a pause can give candidates a chance to gather their thoughts and provide more insightful answers.
Ask Open-Ended Questions: Encourage candidates to share more by asking open-ended questions. This can lead to a richer conversation and provide better insights into their experiences.
Wrap Up Effectively: At the end of the interview, thank the candidate for their time, and let them know the next steps in the hiring process. This leaves a positive impression.
Reflect and Improve: After the interview, take a moment to reflect on what went well and what could be improved for next time.
Remember, each interview is an opportunity to learn and grow, both for you and the candidates. Good luck! 😊