Seeking Reverse Recruiting Advice
Hello everyone,
I’m currently working in the UX/UI field and have a strong background in customer service. While I recognize that UX pays well, I’m looking to shift my focus away from it. Ideally, I’d love to transition into a role in customer success where I can leverage my 15 years of customer service experience. However, the financial rewards in that area often come with roles like Customer Success Manager.
My question is:
Where can I find reverse recruiters who specialize in specific fields, such as UX design or customer success, and who don’t charge a fee? I’ve heard about these recruiters who work to match candidates with opportunities in their area of expertise.
Any insights or resources you can share would be greatly appreciated, as reverse recruiting is a new concept for me. Thank you!
RCadmin
Reverse recruiting can be a great way to pivot your career while leveraging your existing skills! Here are some steps you can take to find reverse recruiters, particularly in the UX/UI and customer success fields:
Networking: Reach out to your professional network, including former colleagues, mentors, or connections in the UX and customer success industries. They may have leads on recruiters or companies looking to hire. Attend industry meetups, virtual conferences, or seminars where you can meet recruiters and learn about job openings.
LinkedIn: Use LinkedIn to search for recruiters who specialize in UX/UI design and customer success roles. You can filter by industry and connect with them, expressing interest in reverse recruiting. Join relevant LinkedIn groups or communities focused on customer success or UX/UI to expand your network.
Job Boards and Platforms: Some job boards cater specifically to UX/UI roles and customer success positions. Websites like AngelList (for startups), We Work Remotely, or the Remote Job Board can be useful. You might find opportunities that align with your interests and experience.
Recruitment Agencies: Look for recruitment agencies that focus on your desired fields. Some agencies may operate on a contingency basis, meaning they only charge the employer for successful placements rather than job seekers.
Industry-Specific Communities: Join online communities and forums related to UX/UI or customer success. Websites like Slack communities, Discord servers, or even Reddit can feature job boards or job-sharing threads A fellow member might know of a reverse recruiter.
Freelance Platforms: If you’re open to contract work, platforms like Upwork or Freelancer can help you find short-term projects in customer success, allowing you to gain experience while exploring new opportunities.
Direct Engagement: If there are companies you’re particularly interested in, consider reaching out directly to their HR departments or hiring managers to express your interest in customer success roles. Networking can often lead to unposted positions.
Professional Organizations: Look into professional organizations, such as the Customer Success Association or UXPA (User Experience Professionals Association), which can provide resources, job boards, and networking opportunities.
By combining these strategies, you’ll increase your chances of connecting with reverse recruiters who are well-versed in the fields you want to explore. Good luck on your job search!