Where Will My Promotion to Recruitment and Operations Manager Take My Career?

I’ve been working at a recruitment firm for over four years now, starting my journey as a recruitment consultant. I enjoyed the role initially, but by my second year, the routine began to wear on me.

Driven by a strong interest in technology, I decided to dive deeper into the Applicant Tracking System (ATS) we were using. I worked with an external consultant for a year to enhance it, but ultimately discovered it was inefficient—more suited for internal HR teams than recruitment firms.

I shared my findings with leadership and suggested we look for specialized tools that better fit our needs. I know I sparked this change myself, but I’m grateful it pulled me out of my headhunting routine.

Fast forward to now: we’re about to launch a new recruitment software with a more streamlined process, and the team is excited about the transition.

As the go-to person for all things tech and process-related at work, my managers have been discussing promoting me to Recruitment and Operations Manager since June/July 2024. I’m eager to learn about this role from those who have experienced it, as I’ve never held this position before—I essentially jumped straight into recruitment after school.

I believe I’ve already been performing some of the tasks that this role will formalize, but I’m curious about what lies ahead. What does a career path look like after this promotion? Are there any certifications I should consider to enhance my skill set?

TL;DR: After four years in a recruitment firm, I grew bored with my role, led a system implementation project, and am set to be promoted to Recruitment Operations Manager. I’d love insights on the career path this could lead to!