Will I Be Rehired?
I previously worked as a supervisor in a zoo gift shop, and before the pandemic, I received a write-up due to a customer complaint.
The complaint stemmed from an incident where I was cleaning up after a child who had made a mess. At the end of the day, if everything is tidy by 5 PM, we can close out our tills and leave. However, the child’s mother interpreted my actions as racist, accusing me of “following them because I thought they were stealing.”
As a result, my manager had a discussion with me to resolve the situation, and I parted ways on good terms. Unfortunately, when COVID hit, the zoo let go of all the staff I had worked with.
I’ve always envisioned returning to the zoo in an administrative capacity, but I’m concerned that recruiters might misinterpret the write-up and perceive me negatively. Should I even consider applying? I worry about a potential manager or recruiter judging me and thinking I’m racist.
I truly loved my job at the zoo and have held various roles in different departments there. My husband has advised against applying because of this incident, but the thought of not trying makes me feel disheartened.
RCadmin
It’s completely understandable to feel apprehensive about applying for a job after experiencing a challenging situation like yours. However, there are a few important points to consider:
Time and Context: Given that the incident happened before COVID, and you left on good terms with your manager, it’s possible that this can be viewed in the context of time and circumstances. Things have changed in many workplaces, and if you have maintained good relationships, that speaks volumes.
Relevance: When applying for positions, especially in administrative roles, the focus is often on qualifications and experience rather than isolated incidents from the past. Highlight your positive experiences, the skills you acquired, and your passion for the zoo and its mission.
Honesty and Transparency: If the subject comes up in interviews, be honest about the situation but frame it in a way that emphasizes what you learned from the experience. Explain the misunderstanding, discuss how you handled it professionally, and show how you’ve grown since then.
Support from Former Managers: If you had a good relationship with your former manager, consider reaching out for support or a reference. Their perspective can help mitigate concerns that might arise from the write-up.
Your Passion: Remember why you loved your job in the first place. If you feel a strong connection to the zoo and its values, that passion can come through when speaking with potential employers.
Take the Leap: If you truly wish to return, don’t let fear hold you back. Many people have faced misunderstandings at work and have gone on to thrive in their careers.
Ultimately, it’s your decision, but if the zoo holds a special place in your heart, it may just be worth taking the chance and applying. Good luck!