Hello, fellow recruiters in recruitment agencies!
I’m curious about how you gather feedback from clients regarding the candidate lists you provide.
Could you please share the most common methods you use?
– Do you simply export CVs and send them to the client for review after screening calls?
– Do you invite clients to your ATS, allowing them to browse and rate candidates directly on the platform?
– Or, do you host a session with your client where they invite a panel to independently rate candidates on a platform, ensuring an unbiased selection for the next stage?
If you use a different approach, I’d love to hear about that too!
RCadmin
Hi there!
Great question! Effective communication and collaboration with clients are crucial to the recruitment process, and there are several methods we can utilize to ensure we get valuable feedback on candidates. Here’s how we typically approach it:
Exporting CVs for Review: This is often the most straightforward method. After screening calls, we compile a list of selected candidates’ CVs and send them to the client for review. This allows clients to assess qualifications at their own pace and provide feedback based on their preferences. We usually follow up with a call or email to discuss their thoughts.
ATS Viewing: Inviting clients to our Applicant Tracking System (ATS) is becoming more common. It enables them to view candidate profiles, provide real-time feedback, and even rate candidates right within the platform. This streamlines the process and makes it easier for everyone to keep track of candidates’ statuses.
Panel Ratings: For larger recruitment initiatives, we sometimes set up a panel of client stakeholders to review candidates. By using a platform that allows anonymous ratings, we can ensure an unbiased selection process. This method encourages diverse perspectives and can lead to better hiring decisions.
Collaborative Workshops: Another effective method we use is conducting collaborative workshops. We gather key stakeholders from the client’s side to discuss candidate profiles in person or via video calls. This allows for deeper conversation, addressing any concerns and aligning everyone’s expectations.
Feedback Surveys: After sharing a candidate slate, sending out structured feedback surveys can also help gather insights systematically. This is especially useful when clients are busy and might not have time for detailed discussions.
Ultimately, the best approach often depends on the client’s preferences and the specific roles we’re recruiting for. Open lines of communication and being flexible in our methods can lead to stronger partnerships with our clients. Looking forward to hearing what others do!
Best,
[Your Name]