Managing Walk-Ins: Seeking Suggestions

I’d love to hear your thoughts on how to effectively manage walk-ins at our office.

In the past, it was common for candidates to come in to register in person, as that was simply part of our business model. However, times have changed, and now many individuals view our agency more as a career guidance service rather than a resource for our client companies.

Currently, we average about a dozen walk-ins each day from people seeking consultations. It’s becoming so frequent that I’m contemplating removing our branding from the building. Although we have a sign indicating that we don’t accept walk-ins and directing candidates to our website or to submit their CVs online, it hasn’t significantly reduced the traffic.

We definitely want to maintain a polite and welcoming atmosphere, but we’re also looking for a more efficient way to address those who show up unexpectedly. Many of these individuals are simply looking for “any job,” and unfortunately, we’re not in a position to assist them.

If you have any strategies or suggestions for managing walk-ins more effectively, I would appreciate your input!