Reverse Recruiting Inquiry
Hi everyone,
I’m currently in the UX/UI field, and I have a strong background in customer service. To be candid, I’m looking to transition away from UX work despite its decent salary, as I would prefer to focus on customer success, leveraging my 15 years of customer service experience. However, I’ve noticed that roles in customer success typically offer lower pay unless you step into a Customer Success Manager position.
My question is: where can I find reverse recruiters who don’t charge fees? I’m particularly interested in those who specialize in specific areas, like UX design or customer success management.
Any insights or resources you can share would be greatly appreciated, as I’m new to the concept of reverse recruiting. Thank you!
RCadmin
It sounds like you’re exploring some interesting career options, and it’s great that you’re considering how to leverage your skills in customer service! Reverse recruiting can be a beneficial approach for job seekers, as it connects you with recruiters who are seeking candidates instead of the traditional model where candidates pay for job placement services.
To find reverse recruiters specifically for your fields of interest, consider the following steps:
Networking: Tap into your existing network, including LinkedIn connections, previous colleagues, or industry groups. Letting people know you’re looking for customer success roles can lead to referrals or recommendations for reverse recruiters.
LinkedIn: Use LinkedIn to search for recruiters who specialize in UX/UI or customer success. You can filter your search to find recruiters in your area or for specific industries. Reach out to them directly to express your interest in potential opportunities.
Industry Events and Meetups: Attend industry conferences, webinars, or local meetups related to UX/UI and customer success. Engaging with professionals in your field can lead to valuable contacts, including recruiters.
Job Boards and Platforms: Some platforms like Glassdoor, Indeed, or specialized ones like AngelList (for startups) may have sections where recruiters post job openings. You might be able to identify which recruiters are actively hiring for your areas of interest.
Recruitment Agencies: Look for recruitment agencies that specialize in tech or customer success roles—some agencies may not charge the candidates, as they get paid by the companies looking to hire.
Online Communities: Engage in online forums and communities related to UX/UI or customer success on platforms like Slack or Discord. These can sometimes lead to useful insights on reverse recruiters.
Alumni Networks: If you attended a university or college, explore your alumni network. Many institutions have job placement services or alumni who may work in your fields of interest.
Lastly, make sure your resume and LinkedIn profile clearly highlight your customer service experience and willingness to transition into customer success roles. This will help attract the right kind of reverse recruiters. Good luck!