Recruitment Under Fire

To what extent should recruitment be held responsible for employees who resign or are terminated? I’ve noticed that we often end up being the scapegoats in these situations. Despite our ongoing efforts to enhance our hiring processes and our commitment to strict selection criteria, when a client expresses dissatisfaction with their staff, we frequently face criticism for allegedly failing to “assess” candidates effectively. The reality is that the process for addressing underperformance within our organization is quite subjective, and it seems like we need to dive deeper into identifying the root causes of these issues rather than placing blame solely on recruitment.