Is my commission really that bad?

Hello everyone,

I’m a Sales Manager at a recruitment agency in Lithuania, where we focus on supplying manpower to the construction industry in Scandinavia. While my main role is to acquire new clients, I often find myself addressing issues that go beyond my job description—like helping workers troubleshoot personal problems, such as a broken washing machine. The CEO frequently involves me in these matters, which I don’t think should fall under my responsibilities.

This year, I’ve managed to generate over 1 million euros in revenue for the company, yet my commission is only 1% of that, along with a very modest base salary. Given my contributions and taking into account industry norms, what would be a fair commission rate for my role?