Request for Suggestions: Building an AI-Enhanced Recruitment Tech Stack

Hello r/Recruitment community,

I’m reaching out to gather your insights as we aim to create an effective recruitment tech stack tailored to our caregiving agency’s unique hiring needs. We deal with both professional-level recruitment and high-volume roles like caregivers and housekeepers. Our primary objective is to automate various aspects of the recruitment process, particularly through AI-driven solutions for calling and follow-ups.

Key Requirements:

  1. Applicant Tracking System (ATS):
  2. A user-friendly platform with strong automation and AI features.

  3. AI-Driven Candidate Engagement Tool:

  4. Capable of automating interactions across multiple channels, such as voice, SMS, and WhatsApp.

  5. Dialer and Messaging Platform:

  6. Must support power dialing, SMS, and WhatsApp messaging.
  7. Includes functionality to prevent calls from being marked as spam.

  8. AI Integration for Outbound Calling and Follow-Up:

  9. Uses AI to facilitate outbound calls and follow-up communications, ensuring timely and personalized engagement with candidates.

Factors to Consider:

  • Seamless Integration: Platforms should easily integrate without complex setups.
  • Automation: The ability to automate repetitive tasks to boost efficiency.
  • Multi-Channel Capabilities: Support for calls, SMS, and WhatsApp for effective candidate engagement.
  • Spam Prevention: Features to reduce the chances of outbound calls being flagged as spam.
  • Cost-Effectiveness: Affordable options that deliver strong value for their features.

Platforms We’ve Explored:

  • ATS Options: Loxo, Zoho Recruit, Breezy HR, Workable, Recruitee, Lever
  • AI Engagement Tools: Paradox (Olivia), ORA AI, Sense, XOR
  • Dialer/Messaging Solutions: Kixie, Orum, 2X Connect, EltoDialer, Salesfinity AI

Challenges We’re Facing:

  • Achieving seamless integration between the ATS, AI engagement tool, and dialer/messaging platform.
  • Ensuring a user-friendly experience across all platforms.
  • Striking a balance between advanced features and cost-efficiency.
  • Staying within budget constraints.

Questions for the Community:

  • Integration: What combinations of these platforms have you found successful?
  • User Experience: Which platforms are known for their intuitive interfaces?
  • Cost vs. Features: Are there any platforms that strike a good balance between advanced functionalities and affordability?
  • Spam Prevention: Which dialer/messaging platforms excel at preventing spam issues?
  • AI for Calling and Follow-Up: Which tools effectively leverage AI for outbound calling and follow-ups?
  • Other Recommendations: Are there any additional platforms we should consider that meet these criteria?

Your feedback and experiences would be hugely beneficial in helping us create a streamlined and integrated recruitment tech stack. Thank you in advance for your recommendations!