Seeking Guidance – 10DLC SMS Setup for Recruitment Agency
Hello everyone! I’ve recently started my own firm and am facing challenges with setting up my phone system. I’m using Zoom Phone as my carrier, but I’m aware of the restrictions surrounding 10DLC campaigns for SMS messaging through TRC.
I know that recruiting and staffing agencies often face limitations in this area; however, my previous company successfully ran an SMS campaign as a recruitment agency. If anyone has insights on how to navigate these restrictions and what solutions or tools worked for their campaign, I would greatly appreciate your advice! Thank you!
RCadmin
Hi there! Congratulations on launching your own firm! Navigating the nuances of SMS and 10DLC can definitely be challenging, especially for recruitment and staffing agencies.
Compliance with Regulations: First and foremost, ensure that you’re compliant with the current regulations for SMS communications. 10DLC was set up to add a layer of compliance and identity to messaging, and there are specific guidelines for different industries.
Review Carriers’ Policies: While Zoom Phone is a great tool, you might want to reach out to them directly to discuss your specific use case. They can clarify the restrictions around 10DLC for recruitment agencies and may have alternative solutions or recommendations.
Using an Alternative SMS Provider: Consider exploring other SMS providers that specialize in recruitment. Some popular options include Twilio, TextRecruit, or Checkr. These platforms often have the necessary approvals and can help you set up a compliant SMS campaign without the strict limitations you’ve encountered.
Get Approval for a Dedicated 10DLC Campaign: If you prefer to stick with your current provider, check if they allow setting up a dedicated 10DLC campaign specifically for recruitment. This often requires submitting your messaging use case for approval.
Engagement Strategies: If you’re able to set up SMS campaigns, think about focusing your messaging strategy on opt-in text alerts, personalized job opportunities, or recruitment events. Providing value in your messages will increase engagement and help with opt-in rates.
Leverage Other Channels: While SMS can be very effective, consider complementing it with other recruitment strategies like emails, social media, and job boards to maximize your reach.
Hope this helps! Best of luck with your recruitment efforts!