**Suggestions for Recruitment CRM – Small Agency (2-4 People)
Hello Everyone,
I’ve been approached by two friends who are looking to establish a small recruitment agency focused on 360-degree recruitment. They bring a wealth of experience to the table, and they’ve asked for my assistance in setting up their operational framework, given my familiarity with Bullhorn and HubSpot.
Currently, they’re using Folk CRM but are facing challenges due to a significant amount of manual work. While I haven’t used Folk personally, I have a few concerns I’d like to share:
Current Bottlenecks:
– Extensive manual data entry, as most information is inputted manually in Folk (they do have a Chrome extension for LinkedIn, which helps)
– Data and processes are currently scattered across multiple platforms
– There is no synchronization with Folk
Potential Issues:
– Lack of third-party calling integration with Folk raises concerns about its ability to log calls automatically (unlike options such as Aircall and HubSpot)
– Absence of third-party document signing capabilities within Folk
– From what I’ve observed, Folk doesn’t provide analytics features like time to placement, average cost per hire, or metrics on CVs sent
I’d love to hear your experiences with Folk. Additionally, what alternatives would you recommend for a small recruitment agency?
Thank you!
RCadmin
Hi there!
It sounds like you’re diving into an exciting project with your friends! I completely understand your concerns about Folk CRM, especially given the important role that efficient tools play in recruitment.
From what you’ve described, it seems like Folk may not be the best fit for their needs, particularly with the lack of essential integrations and analytics. Here are some suggestions for other solutions that might work well for a small recruitment agency:
Bullhorn: Since you have experience with Bullhorn, this could be a smooth transition. It’s tailored for recruitment agencies and offers great reporting features, integrations (like calling software and e-signatures), and a user-friendly interface.
HubSpot for Recruitment: Again, with your familiarity, HubSpot can be configured for recruitment needs, particularly with its CRM features. You can create custom workflows and automate several tasks, which could reduce the manual work your friends are currently facing.
Zoho Recruit: This is a cost-effective and user-friendly option for small agencies. It has built-in features like resume parsing, candidate tracking, and reporting, plus it allows for integration with tools like LinkedIn and other apps through Zapier.
Crelate: This is another recruitment-specific tool that offers robust features like advanced reporting, automated resume parsing, and an intuitive interface. It may help streamline their processes significantly.
JobAdder: If your friends are open to a subscription model, JobAdder provides excellent tools for tracking candidates and managing job postings. It integrates well with communication tools including calling solutions and has strong reporting capabilities.
TrackerRMS: This offers many recruitment-specific features and great customization options. It can automate many manual tasks and provides analytics based on your requirements.
It might also be worth considering a task management tool (like Trello or Asana) alongside the CRM to help organize their workload, especially while they’re in the initial setup phase.
Good luck with the project! Helping them find a suitable CRM will make a significant difference in their efficiency and overall success. If they have specific needs or goals, those can also guide the decision-making process.